policies

🩸 REFUND & RETURN POLICY (Oddmonger)

Last updated: 11/29/2025

At Oddmonger, all items are made to order through trusted print-on-demand partners. Because of this, we do not accept returns or exchanges for:

  • Wrong size ordered

  • Buyer’s remorse

  • Change of mind

However, we ALWAYS take care of issues caused on our end.

βœ… Damaged, misprinted, or incorrect items

If your item arrives damaged, misprinted, or incorrect, contact us within 7 days of delivery and we will replace it at no cost.

Please email: support@oddmonger.com with:

  • Order number

  • Description of the issue

  • Photos of the damage/misprint

We will handle the rest.

❌ Non-returnable items

Because each item is created just for you, we cannot accept returns for:

  • Apparel ordered in the wrong size

  • Items damaged by the customer

  • Clearance items

  • Gift cards

πŸ“¦ Lost packages

If your package is lost in transit, contact us. We will work with our print providers to resolve the issue.

πŸ•― Final note

We want you to love your Oddmonger items. If anything feels off, reach out β€” we’re here to help.


🩸 SHIPPING POLICY (Oddmonger)

Last updated: 11/29/2025

Because all Oddmonger items are made to order, shipping times may vary depending on the product and your location.

πŸ“¦ Processing Time

Most orders are printed and fulfilled within:

  • 2–7 business days for apparel

  • 1–4 business days for stickers, posters, and accessories

🚚 Shipping Time

Once shipped, average delivery times are:

  • United States: 3–7 business days

  • Canada: 5–12 business days

  • International: 7–20 business days

Peak seasons (e.g., holidays) may cause temporary delays.

🌍 Shipping Rates

Shipping rates are calculated at checkout based on product type and destination. Some items in the same order may ship separately.

πŸ” Tracking

You will receive tracking information as soon as your order ships.
Some carrier updates can take 24–48 hours to appear.

πŸ“¦ Wrong Address

If you accidentally entered the wrong address, contact us immediately.
We cannot guarantee changes once production starts.


🩸 PRIVACY POLICY (Oddmonger)

Last updated: 11/29/2025

Oddmonger respects your privacy.
We collect only the information necessary to operate our store, process orders, and provide customer support.

πŸ” Information We Collect

  • Name

  • Email address

  • Shipping address

  • Payment details (securely handled by Shopify & payment processors)

  • Order information

  • Website usage data (via cookies)

πŸ›’ How Your Information Is Used

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our shop and user experience

  • Send updates or promotional emails (only if you opt in)

πŸ›‘ Data Protection

All transactions are processed securely through:

  • Shopify Payments

🧿 Third-Party Services

We use trusted POD partners, payment processors, and analytics tools.
Your info is shared only as needed to complete your order.

❌ Your Rights

You can request:

  • Access to your data

  • Correction of your data

  • Deletion of your data (except order records required by law)

For privacy questions, email us at: support@oddmonger.com


🩸 TERMS OF SERVICE (Oddmonger)

Last updated: 11/29/2025

By accessing Oddmonger.com, you agree to abide by these terms.

🧡 1. Use of Our Site

You may not:

  • Use the site for illegal purposes

  • Attempt to breach our security

  • Copy or resell our designs or products

πŸ›’ 2. Products

All items are made to order using third-party print providers.
Colors and sizing may vary slightly due to printing methods.

πŸ’³ 3. Pricing & Billing

Prices may change at any time.
By placing an order, you authorize us (and our payment processors) to charge your payment method.

🚚 4. Shipping

Delivery estimates are only estimates and may vary.
Some products ship separately.

πŸ•ΈοΈ 5. Returns

Because items are made to order, returns are only accepted for damaged or defective items (see Refund Policy).

🧿 6. Intellectual Property

All Oddmonger designs, art, and branding are protected.
Do not copy, reuse, or distribute without permission.

⚠️ 7. Limitation of Liability

Oddmonger is not responsible for:

  • Delivery delays

  • Errors caused by incorrect addresses

  • Third-party carrier issues

πŸ“ 8. Changes

We may update these Terms at any time.
By continuing to use the site, you accept those changes.